Phi Phi Islands + Maya Bay + Maiton Island Sunset Tour by Catamaran

🚐 Hotel pickup is available from selected Phuket areas including Patong, Kata, Karon, Rawai, Panwa, and Phuket Town.

⏰ Please be ready in your hotel lobby at least 10 minutes before your scheduled pickup time.

🛥️ This is a shared transfer and fixed departure tour. The driver and boat cannot wait for late arrivals.

📄 Please carry a passport copy or passport photo for identification purposes.

🏊 Snorkeling, swimming, paddle boarding, and clear kayaking activities are subject to weather and sea conditions.

🏝️ Visits to Phi Phi Islands, Maya Bay, Pileh Lagoon, Viking Cave, Monkey Bay, and Maiton Island may be modified for safety reasons.

🎒 What to Bring

1. 📄 Passport copy or passport photo
2. 👙 Swimwear and towel
3. 🧴 Sunscreen and lip balm
4. 🕶️ Sunglasses and hat
5. 📱 Waterproof bag for phones and valuables
6. 👟 Comfortable clothing and non-slip footwear
7. 📸 Camera or mobile phone for photos
8. 💊 Personal medication (if required)
9. 💵 Cash for personal expenses

🚫 What Not to Bring

1. 🧳 Large suitcases or bulky luggage
2. 💎 Valuable jewelry or expensive personal belongings
3. 🚁 Drones without government authorization
4. 🍺 Outside alcoholic beverages
5. 🚭 Illegal substances or prohibited items
6. 🛍️ Single-use plastic waste
7. 🐒 Food for monkeys or marine animals
8. 🔪 Sharp objects or dangerous materials

⚠️ Important Information

👨‍✈️ Guests must follow all instructions provided by the captain, crew, and tour guide.

🐠 Do not touch, feed, or disturb wildlife, monkeys, coral reefs, or marine life.

🤰 This tour is not recommended for pregnant women.

❤️ Guests with heart problems, back problems, serious medical conditions, or limited mobility should not participate.

🌦️ The itinerary may change without prior notice due to weather conditions, sea conditions, safety requirements, operational reasons, or government regulations.

🛟 For safety reasons, the operator reserves the right to cancel, postpone, or modify the tour program.

💯 If the operator cancels the tour due to unsafe conditions, guests will be offered either a 100% refund or an alternative tour date subject to availability.

❌ No refund will be provided for missed pickups, late arrivals, failure to present required documents, voluntary withdrawal, or No-Show cases.

🏛️ National Park regulations and local authority rules must be followed at all times.

This Phi Phi Islands + Maya Bay + Maiton Island Sunset Tour by Catamaran includes a shared join transfer service operated on a fixed schedule.

🏨 Hotel pickup will be provided from selected Phuket hotels according to the confirmed pickup time stated on your voucher.

⏰ Guests must be ready and waiting in the hotel lobby at least 10 minutes before the scheduled pickup time.

🚐 As this is a shared transfer service, the vehicle will collect other passengers from different hotels before proceeding to the pier.

🛥️ The catamaran operates on a fixed departure schedule; therefore, the driver and boat cannot wait for late-arriving guests.

❌ If guests are not present at the designated pickup location when the vehicle arrives, the transfer will depart without further notice.

🚖 Guests who miss the hotel pickup must arrange their own transportation to the check-in point or pier at their own expense.

💯 No refund, compensation, credit, or alternative transfer will be provided for missed pickups, late arrivals, incorrect hotel information, failure to appear at the pickup location, or voluntary withdrawal from the transfer service.

🌦️ Pickup times may vary slightly depending on traffic conditions, weather conditions, and the number of hotels included in the transfer route.

📍 Complimentary pickup is available from selected Phuket areas including Patong, Kata, Karon, Rawai, Panwa, and Phuket Town.

💰 Additional transfer charges may apply for hotels located outside the designated free pickup zones.

⚠️ Pattaya City Tour Company Limited and the local tour operator reserve the right to adjust pickup schedules, routes, and operational procedures when necessary due to safety, traffic, weather, or operational requirements.

❌ No-Show Policy

Failure to join the transfer service, failure to report to the designated meeting point, missed pickup, late arrival, or failure to check in before the closing time will be considered a No-Show.

🚫 No refund, amendment, rescheduling, or compensation will be provided for No-Show cases under any circumstances.

❓ Is hotel pickup included in the tour?

✅ Yes, round-trip hotel pickup is included from selected Phuket areas including Patong, Kata, Karon, Rawai, Panwa, and Phuket Town. Additional charges may apply for hotels outside the free pickup zones.

❓ Which islands are included in this Phuket island tour?

✅ This tour includes visits to Phi Phi Islands, Maya Bay, Pileh Lagoon, Viking Cave, Monkey Bay, and Maiton Island, making it one of the most popular Phuket island hopping tours.

❓ Is the National Park fee included?

✅ Yes, the National Park fee is included in the tour price unless otherwise stated in the booking confirmation.

❓ Can I swim at Maya Bay and Pileh Lagoon?

✅ Yes, guests can enjoy swimming and sightseeing at designated areas subject to National Park regulations, weather conditions, and safety requirements.

❓ What activities are included in the tour?

✅ The tour includes snorkeling, swimming, paddle boarding, clear kayaking, sightseeing, lunch, seasonal fruits, refreshments, and a premium catamaran experience.

❓ Is snorkeling equipment provided?

✅ Yes, snorkeling equipment and life jackets are provided for all guests during the tour.

❓ What should I bring for the tour?

✅ We recommend bringing swimwear, a towel, sunscreen, sunglasses, a waterproof bag, a passport copy, comfortable clothing, and cash for personal expenses.

❓ Is this tour suitable for children?

✅ Yes, the tour is suitable for families and children. However, children must always be supervised by a parent or guardian during all water activities.

❓ Is the tour suitable for pregnant women?

✅ No. For safety reasons, this tour is not recommended for pregnant women or guests with serious medical conditions, heart problems, back problems, or limited mobility.

❓ What happens if the weather is bad?

✅ The tour operator may modify, postpone, or cancel the tour due to unsafe weather or sea conditions. Guests will be offered a full refund or an alternative date subject to availability.

❓ What happens if I miss my hotel pickup?

✅ If you miss the scheduled pickup, you must arrange transportation to the check-in point at your own expense. Missed pickups may be treated as a No-Show and no refund will be provided.

❓ What is the cancellation policy?

✅ Free cancellation is available according to the cancellation policy stated on the product page. No refund will be provided for No-Show cases, missed pickups, or late arrivals.

👶 Infant (0 – 3 Years)
✅ Infants aged 0 – 3 years can join the tour free of charge.
✅ Infants must be accompanied and supervised by a parent or guardian at all times.
✅ No separate seat, meal, or water activity equipment may be provided for infants.

🧒 Child (4 – 11 Years)
✅ Children aged 4 – 11 years are charged at the child rate.
✅ Children must be accompanied by a parent or responsible adult throughout the tour.
✅ Child life jackets will be provided subject to availability.

👦 Adult (12 Years and Above)
✅ Guests aged 12 years and above will be charged at the adult rate.

⚠️ Important Child Safety Information

🛟 Children must wear a life jacket during all water activities and when instructed by the crew.

👨‍👩‍👧 Parents or guardians are fully responsible for the safety and supervision of their children throughout the tour.

🌊 Water activities such as snorkeling, swimming, paddle boarding, and clear kayaking are subject to weather conditions, sea conditions, and the child's physical ability.

🚫 For safety reasons, the tour operator reserves the right to restrict participation in certain activities if sea conditions are unsuitable or if a child is considered unable to participate safely.

🗓️ Free Cancellation

• ✅ Free cancellation is available up to 72 hours before the scheduled tour departure time.
• ✅ Eligible cancellations will receive a full refund according to the original payment method and refund processing policy.

🔄 Amendment & Rescheduling Policy

• ✅ Date changes and rescheduling requests made at least 48 hours before departure are subject to availability and operator approval.
• ✅ Once a booking has been amended or rescheduled, additional changes may incur charges as determined by the operator.

🚫 Non-Refundable Cases

• ❌ No refund will be provided for cancellations made less than 48 hours before departure.
• ❌ No refund will be provided for missed pickups, late arrivals, missed check-in, or failure to board the boat on time.
• ❌ No refund will be provided if guests fail to present the required travel documents or identification.
• ❌ No refund will be provided for voluntary withdrawal from the tour after the tour has commenced.
• ❌ Failure to join the tour, transfer service, or designated meeting point will be considered a No-Show, and no refund will be provided.

🌦️ Weather & Safety Cancellation Policy

• ✅ For the safety of all guests, the tour operator reserves the right to modify, postpone, or cancel the tour due to:
• 🌊 Unsafe sea conditions
• ⛈️ Severe weather conditions
• 🚨 Government regulations
• ⚠️ Safety concerns beyond the operator’s control
• ✅ In such cases, guests will be offered either:
• 💯 A full refund
• 📅 An alternative tour date subject to availability

📌 Important Notes

• ⚠️ Refund processing times may vary depending on the payment method, payment gateway, and banking procedures.
• ⚠️ Pattaya City Tour Company Limited acts as a booking agent and all cancellations, amendments, and refunds are subject to the final approval of the local tour operator.

🟢 English Support: +66 62 743 0007
🟢 Thai Support: +66 61 727 1999
🟢 Hindi & Gujarati Support: +66 63 370 1999
📧 Email: booking@pattayacitytourcoltd.com